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100% Satisfaction Triple Newcotech have achieved 100% service level delivery for three customers, Symbol Technologies, Fujitsu and Herbert Retail in the same month. Whilst our high levels of service are not new the fact that we have had a triple perfect success rate is a first. Tracey Baylis, Newcotech's MD said “I believe no other technical courier offers a better service level than Newcotech, we are prepared to enter into service level agreements with very high customer satisfaction targets, which sets us apart from our competitors. We are delighted to have a achieved 100% not once but three times for three different key customers.” Sailesh Tailor, Services Director of Symbol said: "The flexibility and reliability of Newcotech's service delivery was an important factor in our decision to choose them for Symbol’s Gold Service. Their standards help ensure optimum service delivery and customer experience." | |||||||||